Summary

🚀 Join us as an Inside Sales & Support Associate at HelloLeads CRM! 🌟
Ready to make an impact? As part of our team, you'll be the driving force behind understanding customer needs, delivering engaging demos, and showcasing the power of HelloLeads CRM! 💻✨ You'll help customers get the most out of our platform by configuring it to fit their needs, solving problems, and ensuring they see maximum value from every interaction. 🔧💡 Step into the shoes of HelloLeads users, truly empathize with their journey, and provide tailored solutions that make a difference! 🤝 You'll collaborate closely with internal teams and stakeholders to ensure seamless outreach, boost customer engagement, and maximize HelloLeads CRM usage. 📈 Excited to be the face of customer success? Let’s make it happen! 🙌🎯

Description

• Identify and engage potential customers through outreach via phone, email, and social media to generate leads and sales opportunities.
• Understand customer needs and provide tailored solutions that align with their business goals.
• Maintain a strong knowledge of our products and services to effectively communicate their value to prospects.
• Collaborate with the sales team to develop and execute strategies for closing deals and expanding customer accounts.
• Track and report on sales metrics to monitor performance and identify areas for improvement.

Desired Skills

• Excellent Communication Skills: Strong oral and written communication abilities are essential for building relationships with customers
• People Person: A genuine interest in connecting with people and understanding their needs is a must
• Language Skills: Fluency in Hindi or any other language is a valuable asset
• The ability to listen actively to customers, identify their issues, and provide effective solutions is crucial
• Familiarity with MS Office tools and productivity apps is beneficial
• A positive and enthusiastic attitude towards customer service is essential
• We welcome candidates with or without experience
• The role primarily involves office-based work
• No travel required

Soft Skills:

• Exceptional communication and interpersonal skills are essential for effectively conveying product benefits and addressing client concerns throughout the sales process.
• Strong analytical abilities enable the identification of customer needs and market trends, facilitating data-driven decision-making that aligns with business objectives.
• Collaboration with cross-functional teams, including marketing, product development, and customer support, is crucial for delivering cohesive solutions and enhancing customer satisfaction.
• Adaptability in a fast-paced sales environment is imperative, as the ability to pivot strategies in response to evolving market conditions and customer feedback is vital for sustained success.
• Proficient problem-solving skills are necessary for diagnosing client issues and proposing effective solutions, thereby fostering trust and long-term relationships.
• A commitment to continuous learning and staying abreast of industry advancements enhances the ability to position products competitively within the market.
• Effective negotiation skills are critical for balancing stakeholder interests, enabling the attainment of mutually beneficial agreements and driving project success.

Why Join With Us:

• Join a dynamic sales team focused on driving revenue through innovative solutions.
• Opportunities for professional development and skill enhancement through ongoing training.
• Attractive commission structure along with a competitive salary and benefits package.
• Supportive and collaborative work environment that fosters creativity and teamwork.
Apply Now

About Us

HelloLeads CRM is helping large number of small businesses worldwide to accelerate sales and grow business with an award-winning CRM and a dependable customer support. HelloLeads CRM was officially launched by Infosys founder Mr. N.R.Narayanamurthy in August 2017. Over 100K + downloads and over 1000 reviews in the Google Play Store is a testimony to the use base. HelloLeads CRM is currently used by businesses in 30+ countries. "It is certainly an excellent CRM product. Exceedingly superior to the many that I have so far tried." says William Taylor, HealthCare Business Head in Brazil. HelloLeads CRM won 2nd ICT Start Up Awards and featured in media. To learn more about HelloLeads CRM visit https://helloleads.io/about