SaaS Business Leader

Summary:

✨ As a SaaS Business Leader at HelloLeads CRM, you will shape the strategy and growth of our SaaS solutions. 🌟 You'll analyze market trends 📊, understand customer needs 💡, and collaborate with cross-functional teams 🤝 to enhance product offerings 🚀. Your leadership will drive innovation 💻 and customer satisfaction 😊, positioning Dextrasys as a top industry player 🏆.

Description

• Gather and analyze customer requirements to understand their needs and translate them into actionable product features.
• Design and prioritize the product backlog to align with business objectives and customer expectations.
• Work with the development team to define, refine, and document product specifications and requirements.
• Identify and root cause issues, and collaborate with the development team to resolve them effectively.
• Stay informed about industry trends and emerging technologies to contribute to the continuous improvement of our SaaS products.

Skills we Look for

• Strong experience in customer interfacing and understanding of customer needs.
• Proven ability to coordinate with internal teams to deliver high-quality products.
• An eye for design and detail, with the ability to evaluate web and mobile applications effectively.
• Identify and root cause issues, and collaborate with the development team to resolve them effectively.
• Excellent analytical and problem-solving skills, with the ability to dive deep into complex issues.

Soft Skills

• Strong communication and interpersonal skills, with the ability to convey technical information clearly to non-technical stakeholders.
• Analyzing data and business needs to make informed decisions requires strong critical thinking abilities
• Working effectively with cross-functional teams, including developers, product managers, and marketing, is vital.
• The SaaS industry is fast-paced and ever-evolving. Being open to change and able to adjust to new challenges and technologies is important.
• Identify and root cause issues, and collaborate with the development team to resolve them effectively
• Stay informed about industry trends and emerging technologies to contribute to the continuous improvement of our SaaS products.
• Balancing the needs of various stakeholders often requires negotiation. Being able to find common ground is key to project success.
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Why Join with us

• Be part of a dynamic team working on cutting-edge SaaS solutions.
• Opportunities for professional growth and career advancement.
• Competitive salary and benefits package.
• Collaborative and innovative work environment.

About Us

HelloLeads CRM is helping large number of small businesses worldwide to accelerate sales and grow business with an award-winning CRM and a dependable customer support. HelloLeads CRM was officially launched by Infosys founder Mr. N.R.Narayanamurthy in August 2017. Over 100K + downloads and over 1000 reviews in the Google Play Store is a testimony to the use base. HelloLeads CRM is currently used by businesses in 30+ countries. "It is certainly an excellent CRM product. Exceedingly superior to the many that I have so far tried." says William Taylor, HealthCare Business Head in Brazil. HelloLeads CRM won 2nd ICT Start Up Awards and featured in media. To learn more about HelloLeads CRM visit https://helloleads.io/about